FAQ
Can I only buy some spare parts from you?
Hello, of course. We'd be happy to.
If OEM is acceptable?
Hello, yes, that's possible. We have a very professional team.
Do you provide sample? Free or charge?
Hello, we accept samples, but they are not free.
How many production lines in your factory?
Hello, our company has 3 production lines.
How many staffs do you have in your factory?
Hello, our company has 60 employees, including 45 professional and technical personnel and 15 administrative staff.
Where is your factory located?
Hello, our company is located in Wuzhong Economic Development Zone, Suzhou City, Jiangsu Province, China.
Do you provide free spare parts?
Hello, yes, we can provide it, but it will be provided proportionally based on the number of orders placed.
What is your term of payment?
Hello, we only accept a 30% prepayment, with the remaining balance due before shipment.
What is your MOQ?
Our minimum order quantity is 1 piece. Please place your order according to your needs.
Are you a trading company or a manufacturer?
We are a manufacturer with professional technicians, high-precision processing equipment, and testing equipment.
How long is your delivery time?
Hello, our delivery time varies depending on the order size. Of course, there are also expedited options available, which will incur additional charges.
How do you pack the equipment?
Hello, we will customize packing boxes according to the size and dimensions of the product to ensure the parts arrive at your company intact.
